Our mission is to provide essential home and
community-based care that maximizes independence

Our mission is to provide essential home and community-based care that maximizes independence

Management Team

Tiffany Hooks, Director of In-home Care & Customer Service

TiffanyHooksTiffany Hooks is a long-time Senior Connections employee who is familiar with all areas of the company, making her the perfect choice for overseeing the customer service operation for Senior Connections. On a daily basis, Tiffany is responsible for managing the customer service staff, which includes In-Home and Home Delivered Meal staff to include registered and licensed practical nurses, and ensuring that orders are processed and complaints/problems are addressed/solved. She managed the first Care Transitions Program for DeKalb County five years ago and continues to oversee the Care Transitions Programs for DeKalb, Cobb and Fulton counties. She also works with all county clients on quality assurance.

Tiffany attended Georgia Perimeter College (Marketing) and Coppin State University (Accounting) She is certified in CPR, First Aide and is ServSafe certified.